Why organisations cannot see what is holding them stuck. Not as a temporary problem that better data will solve, but as the permanent situation in which all organisational decisions are made.
- The four fogs — the four simultaneous sources of opacity
- External opacity — the world outside is not legible
- Internal distortion — perception is always coloured
- The suppression of finitude — what gets kept outside the frame
- Contextual excess — too much to hold, too little to see the pattern