Your frameworks determine what you can know.

In high-stakes domains, from mining safety to technology governance, evaluation systems shape every decision you make. But when metrics replace judgement and categories enable measurement whilst destroying meaning, you end up controlling an illusion whilst missing real risk.

We study where measurement frameworks fail in complex systems. For fifteen years, we’ve examined the same pattern across agriculture, nuclear supply chains, ecosystem management, and emerging technology: standard frameworks look rigorous but often measure the wrong things. Our research reveals what creates blind spots and where rich data preserves what metrics destroy.

We help organisations understand whether they’re tracking what actually matters. Research roles and advisory work for teams deciding what to measure, how to categorise, and whether their frameworks capture reality, in contexts where being wrong has consequences.